Citi Velocity

Request Access to Citi Velocity Web and Mobile

Contact Us Directly:
Americas	+1-212-723-3373
Europe	+44-20-7986-9900
Asia Pacific	+65-6786-8088
Additional Toll-free Options:
Americas	+1-855-507-0362
UK	0800-0518-246
Australia	1-800-427-401
Hong Kong	800-965-994
Japan	0053-1650-554
citivelocityhelp@citi.com

OR

Enter your information below and a Citi Velocity Help Desk Representative will contact you.
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Toll Free

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NY

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London

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Hong Kong

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Singapore

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sydney

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Password Reset

Contact Us Directly:
Americas	+1-212-723-3373
Europe	+44-20-7986-9900
Asia Pacific	+65-6786-8088
Additional Toll-free Options:
Americas	+1-855-507-0362
UK	0800-0518-246
Australia	1-800-427-401
Hong Kong	800-965-994
Japan	0053-1650-554
citivelocityhelp@citi.com

Citi employees, please use OneReset to reset your password
To request a password reset, please enter the email address associated with your active Citi Velocity account:
	Invalid email address.

Email Address:
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Retrieve Password

For further assistance, please contact customer service:

Americas	+1-212-723-3373
Europe	+44-20-7986-9900
Asia Pacific	+65-6786-8088
Additional Toll-free Options:
Americas	+1-855-507-0362
UK	0800-0518-246
Australia	1-800-427-401
Hong Kong	800-965-994
Japan	0053-1650-554

citivelocityhelp@citi.com

For further assistance, please contact customer service:

Americas	+1-212-723-3373
Europe	+44-20-7986-9900
Asia Pacific	+65-6786-8088
Additional Toll-free Options:
Americas	+1-855-507-0362
UK	0800-0518-246
Australia	1-800-427-401
Hong Kong	800-965-994
Japan	0053-1650-554
CitiVelocityHelp@citi.com

Please contact the Help Desk at:
Americas	+1-212-723-3373
Europe	+44-20-7986-9900
Asia Pacific	+65-6786-8088
Additional Toll-free Options:
Americas	+1-855-507-0362
UK	0800-0518-246
Australia	1-800-427-401
Hong Kong	800-965-994
Japan	0053-1650-554
citivelocityhelp@citi.com

Your request for password reset has been accepted. An email has been sent to ayx@citi.com. Please check your email for the instructions and URL to reset your password.

IMPORTANT NOTE: You must reset your password within 24 hours of the time the Reset URL is sent. After 24 hours, the Reset URL will be considered invalid.

If you check the "Stay Logged In" box, you will be automatically signed in to Citi Velocity when you visit the site from the same computer in the future. Do not check this box if other people could access your Citi Velocity account (for example, you are using a public computer).

Please note that "Stay Logged in" will only save your credentials for general access to Citi Velocity. You will still need to log in to access applications which require additional user verification, such as trading applications.

Stay Logged In

If you check the "Stay Logged In" box, you will be automatically signed in to Citi Velocity when you visit the site from the same computer in the future. Do not check this box if other people could access your Citi Velocity account (for example, you are using a public computer).

Please note that "Stay Logged in" will only save your credentials for general access to Citi Velocity. You will still need to log in to access applications which require additional user verification, such as trading applications.